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Below are some frequently asked questions to help you
get around Technical Controls. If you cannot find the answer you are looking for,
please contact customer service at
TCCustomerService@technical-controls.com .To contact Vancouver customer service
directly, call 1-800-562-3295 or for the Renton
customer service call 1-425-282-6030.
POLICIES
Cancellation Policy
Orders may be cancelled only upon approval by Technical
Controls and cannot be cancelled online. A cancellation fee may apply.
If you would like to try to cancel an order, please
contact customer service at
TCCustomerService@technical-controls.com .
To contact Vancouver customer service directly, call 1-800-562-3295 or for the Renton
customer service call 1-425-282-6030. For more
information, please refer to the Technical Controls Terms and Conditions
of Sale.
Return Policy
To request a return, please contact customer service
at
TCCustomerService@technical-controls.com .
To contact Vancouver customer service directly, call 1-800-562-3295 or for the Renton
customer service call 1-425-282-6030. Some items are not returnable such as nonstandard
or special order items. A return processing fee may apply. For more information,
please refer to the Technical Controls Terms and Conditions of Sale.
Security
We have taken every precaution to ensure that you have
a safe experience with Technical Controls. We use secure server software called
SSL (Secure Sockets Layer), the industry standard in internet security, to protect
all sensitive information online. SSL encrypts all the information you supply before
it is sent to us preventing the information from being read by a third party.
Your account number, user ID, and password also help
protect your personal information. Your password to access our website should not
be shared with anyone, and we recommend that you change it frequently.
Privacy Policy
Technical Controls is committed to protecting your privacy.
You can be assured we will only use the personal information you provide us to support
your customer relationship with Technical Controls. We will not sell, rent, or release
your information to outside organizations. Credit card numbers are used only for
processing payment and are not stored or used for other purposes.
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